Inquiries

Contact Us

Please use the following methods to contact us.

Contact by Email
Please use the form below to submit your inquiry. Fill in the required fields and send. We will contact you after confirmation.

※If you do not receive a reply within 48 hours (excluding holidays), please check your spam folder or contact us by phone.

Contact by Phone
If your inquiry is urgent, you can also contact us by phone.
Reception Hours: Weekdays 10:00 AM - 7:00 PM
Phone Number: 052-508-9958

Please double-check the information you have entered, then click the "Send" button below.

※The personal information we receive from customers will be used to answer inquiries and questions, and to provide information. Depending on the content of the inquiry, we may respond by methods other than email. Please note that it may take several days to reply, or we may not be able to answer some questions. Our responses are addressed to individual customers. Please refrain from unauthorized reproduction or secondary use, in whole or in part. For information on the handling of personal information, please refer to our Privacy Policy.

※Depending on your email reception settings, emails from us may be sorted into your spam folder. We apologize for the inconvenience, but please add our domain (@sun-emperor.jp) to your safe sender list.

※If you do not receive a reply within 48 hours (excluding holidays), please check your spam folder or contact us by phone.