Inquiries
＜Information Regarding Inquiries＞
* Personal information received from customers will be used to respond to inquiries and questions, and to provide information.
Depending on the content of your inquiry, we may respond by methods other than email.
Please note that it may take several days for us to reply, and we may not be able to answer all questions.
Our responses are intended solely for the individual customer. Unauthorized reproduction or secondary use, in part or in whole, is prohibited.
For information on the handling of personal information, please refer to our
Privacy Policy
.
* Depending on your email reception settings, emails from us may be sorted into your spam folder.
We apologize for the inconvenience, but please add our domain (@sunemperor.jp) to your safe sender list.
* If you do not receive a reply within 48 hours (excluding holidays), please check your spam folder or contact us by phone.
＜Important Notes＞
- The availability of test vehicles varies by dealer.
- If there are no test vehicles in your desired prefecture, we may guide you to a nearby area.
- If you are in a hurry, contacting a nearby dealer directly may allow for a smoother experience.
- Stock status and test drive availability change daily.
- Please note that we may not be able to accommodate your preferred date and time.
- After confirming the details, we or a dealer will contact you.