Inquiries
Payment Methods
Bank Transfer
Payment is due within 7 days of your order.
If payment is not received within 7 days of your order, we will assume you have no intention to purchase and your order will be automatically cancelled.
Shipping and Delivery Fees
Shipping Fees
- For optional parts -
Hokkaido and Okinawa Prefectures: 330 yen (tax included) to 3,850 yen (tax included)
All other prefectures: 330 yen (tax included) to 2,200 yen (tax included)
- For electric mobility main units -
Hokkaido and Okinawa Prefectures: 11,000 yen (tax included)
All other prefectures: 5,500 yen (tax included).
Notation based on the Act on Specified Commercial Transactions
Seller
Japan Innovatech Inc.
Name of operations manager
Guo Jie
Postal Code
〒101-0041
Address
VORT Akihabara IV 2F, 1-7-8 Kanda Suda-cho, Chiyoda-ku, Tokyo
Explanation of charges other than the product price
Shipping fees, agency fees for number plate acquisition, and bank transfer fees are to be borne by the customer.
In addition, compulsory automobile liability insurance premiums and voluntary insurance premiums are also to be borne by the customer.
Application Validity Period
Within 7 days of your order.
If payment is not received within 7 days of your order, we will assume you have no intention to purchase and your order will be automatically cancelled.
Defective Products
Please contact us immediately upon receipt of the product.
Please note that we cannot accept returns unless the product is defective.
Products are manufactured in accordance with the standards and specifications set by the manufacturer based on current laws.
Please operate the vehicle in compliance with the Road Traffic Act, the Road Transport Vehicle Act, and other relevant laws.
We will not be held responsible for any problems arising from acts that violate the law.
Furthermore, please understand and acknowledge that the following cases are not considered defective products:
*We will always inform you in advance at the time of sale.
・Minor scratches that are unavoidable during the manufacturing process or inspection and maintenance
・Minor scratches that are unavoidable during transportation
・Differences in color and texture compared to the posted images
・Sensory phenomena such as sounds or fine vibrations that do not affect functionality or specifications
Sales Quantity
Please check each product page.
Delivery Time
After confirming your payment, it may take approximately 3 to 4 months depending on inventory status.
After payment, we will proceed with vehicle preparation by the manufacturer and setting up our affiliated dealers.
After that, delivery to the affiliated dealer will take place after considering inventory status and scheduling with the shipping company.
Depending on inventory status and the situation of the affiliated dealer, it may take approximately 3 to 6 months.
Payment Methods
Bank transfer and credit card.
Payment Deadline
Payment is required in advance.
Please make your payment within 7 days to the bank account specified in the email sent after your order.
Return Period
Please note that we cannot accept cancellations after payment has been made.
Return Shipping Costs
Regarding the burden of return shipping costs and fees
In the case of initial defects, we will bear the costs.
In the case of customer convenience, the customer will bear the costs.
Service Name
Japan Innovatech Inc.
Phone Number
Business hours: 10:00-19:00
Closed: Saturdays and Sundays
03-6555-6558
Contact: info@sunemperor.jp
After-sales: Sales@sunemperor.jp
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